Privacy Notice - Lichfield Face Clinic
Lichfield Face Clinic is a private dermatology clinic, providing advice and medical care for people with skin diseases and skin problems.
This fair processing notice explains why Lichfield Face Clinic collects information about you, and how that information may be used. Lichfield Face Clinic keeps a record about your health, including any treatment or care that you have received previously. The health records may be electronic, on paper or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure.
Below are details of what information we collect from you, what we do with it, and who it might be shared with.
What information do we collect from you?
Details about you, such as your name, date of birth, address and contact details
Your GP’s name and address
Notes about your health and medical condition
Details about your treatment and care
Results of investigations such as blood tests and biopsies
Information received from other health professionals such as a GP referral letter
Health Insurance details (if applicable)
Usually this information is collected directly from you. Sometimes we receive this information from a GP referral letter; or from a parent when a child attends.
Why do we collect this information?
We collect this information so that we can provide you with medical advice and treatment for your skin condition. Information may also be used within Lichfield Face Clinic for clinical audit to monitor the quality of the service provided.
Under the General Data Processing Regulation 2016, the “lawful basis” under which we collect and use your information is classified as “legitimate interests” and for “medical diagnosis, the provision of health or social care or treatment” – Articles 6(1)(f) and 9(2)(h).
Who might we share your information with?
Secretary – to type up letters
General Practitioner – to update your GP on your medical condition
Private Hospital administrative staff – if arranging an appointment at the hospital
Other Health Professionals – if you need to be referred to another Health Professional
Pathology Laboratory – if you have a biopsy or blood tests sent for analysis
Health Insurance Company – if you have a Health Insurance Policy, when sending the invoice
Lichfield Face Clinic has a legal obligation to keep information about you confidential. We will only ever use or pass on information about you if others involved in your care have a genuine need for it. We will not disclose your information to any third party without your permission unless there are exceptional circumstances (i.e. concerns about the welfare and safety of a child or a vulnerable adult); or where the law requires information to be passed on or shared.
Lichfield Face Clinic does not use your information for marketing purposes.
What do we do with your information?
We use your information to help diagnose and manage your skin condition. We will write to your GP, so that your GP is aware of your skin condition and treatment plan, unless you request us not to do so. You will receive a copy of this letter for your own records.
How long do we keep hold of your information?
The information is kept by Lichfield Face Clinic for 8 years after completion of treatment in adults. For children, the information is kept until the patient’s 25th birthday (or 26th if the young person was 17 at the end of treatment).
How do we maintain the confidentiality of your records?
Lichfield face Clinic is committed to protecting your privacy and will only use information collected lawfully in accordance with:
Data Protection Act 2018
General Data Protection Regulation (GDPR) 2016
Human Rights Act 1998
Common Law Duty of Confidence (Confidentiality)
Health and Social Care Act 2012
NHS Codes of Confidentiality, Information Security and Records Management
How can I access the information you hold about me?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email or write to us at the following address:
Dr Anne Ward
Lichfield Face Clinic
Staffordshire WS14 9DG
You will need to give adequate information (for example full name, address, date of birth, and details of your request) so that your identity can be verified.
We want to make sure that your personal information is up to date and accurate. You have the right to ask us to correct or remove information you think is inaccurate.
Asking for a copy of the information that we hold about you will not affect your ongoing medical care.
Our website contains links to other websites. This privacy notice applies to this website only, so when you link to other websites you should read their privacy notices.
Who is the Data Controller?
The Data Controller, responsible for keeping your information secure and confidential is: Dr Kathleen Anne Ward, Consultant Dermatologist.
The Data Protection Act requires organisations to register a notification with the Information Commissioner to describe the purposes for which they process personal and sensitive information. This information is publicly available on the Information Commissioners Office website (www.ico.gov.uk).
Dr Kathleen Anne Ward is registered with the Information Commissioners Office (ICO).
Should you have any concerns about how your information is managed by Lichfield Face Clinic, please contact us at the address below:
Dr Anne Ward
Staffordshire WS14 9DG
If you are still unhappy following a review by Lichfield Face Clinic you can then complain to the Information Commissioners Office (www.ico.org.uk).
Telephone: 0303 123 1113 (local rate) or 01625 545 745.